At laptop-solution.shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us within [1] days of receiving your order to request a refund. If you have purchased a physical product.

PS: For digital products, there is no refund

To be eligible for a refund, the following conditions must be met:

  • The item must be physical product, not digital product or service
  • The item must be unused and in its original packaging
  • The item must be returned within 14 days of receipt
  • The item must be accompanied by the original receipt or proof of purchase

Please note that we do not accept returns or exchanges for custom or personalized orders.

Refunds will be processed within 7 business days of receiving the returned item. Refunds will be issued in the original form of payment. Please note that shipping and handling fees are non-refundable.

If you received a damaged or defective item, please contact us immediately, and we will replace it at no additional cost to you.

We want you to be completely satisfied with your purchase and will do everything we can to make it right. If you have any questions or concerns, please do not hesitate to contact us.

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